Are there limitations for File Upload and Voice Messages?

Our built-in file upload tool supports all common file formats - be it pdf documents, png or jpeg files. The maximum upload size is 100 MB. There is no limit on the length of voice messages. Only the maximum upload size of 100 MB applies here as well.

The functions to send files as well as voice messages can be deactivated in the Widget Editor. To do this, select your widget and go to Chat > Behavior. 

Supported Media

The following recordings show how you can send files and audio recordings: 

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